Shipping & Delivery Policy
Effective Date: June 30, 2026
At Blue Ocean Ventures LLC, we are committed to delivering high-quality, sustainable products efficiently and reliably to our business customers across the European Union.
This Shipping & Delivery Policy explains how we process, ship, and deliver wholesale (B2B) orders placed through https://www.blueoceanlt.com.
1. Our Distribution Network
Blue Ocean Ventures LLC sources premium, certified eco-friendly, biodegradable, and sustainable products—including jute bags, eco-textiles, and sustainable packaging—from carefully verified manufacturers in Bangladesh.
Products are imported through our logistics hub in Vilnius, Lithuania, where inventory is stored and prepared for distribution. From our warehouse, we fulfill wholesale orders for retailers, distributors, wholesalers, and corporate clients throughout the European Union using trusted logistics partners.
2. Shipping Destinations
We currently provide wholesale shipping to business customers located within all member states of the European Union (EU).
If your business is located outside the EU, please contact our sales team to discuss available international shipping options.
3. Order Processing
After your order has been confirmed and payment requirements have been fulfilled, we begin preparing your shipment.
Typical processing time is:
1–3 business days for in-stock products.
Additional processing time may be required for large-volume orders, customized products, or special sourcing requests.
Business days exclude weekends and public holidays.
4. Shipping Methods
Orders are shipped from our warehouse in Vilnius, Lithuania using reputable European logistics providers, including:
DHL
DPD
Other trusted freight and courier partners, depending on shipment size and destination
The carrier selected will depend on the destination, shipment volume, and the most efficient delivery option available.
5. Estimated Delivery Times
Estimated delivery times after dispatch are generally as follows:
| Destination | Estimated Delivery |
|---|---|
| Lithuania | 1–2 business days |
| Baltic Countries | 1–3 business days |
| Central Europe | 2–5 business days |
| Western Europe | 3–6 business days |
| Northern Europe | 3–6 business days |
| Southern Europe | 4–7 business days |
Delivery times are estimates only and may vary due to customs inspections (where applicable), weather conditions, transportation disruptions, public holidays, or other circumstances beyond our control.
6. Shipping Charges
Shipping costs are calculated based on several factors, including:
Delivery destination
Shipment weight and dimensions
Order volume
Shipping method
Freight carrier
Shipping charges will be communicated during the quotation or order confirmation process unless otherwise agreed in writing.
7. Order Tracking
Once your order has been dispatched, we will provide shipment tracking information whenever available.
Tracking details allow customers to monitor the progress of their delivery through the carrier’s tracking system.
8. Delivery Requirements
Customers are responsible for ensuring that:
Delivery information is accurate and complete.
An authorized representative is available to receive the shipment.
The delivery location can safely accommodate the shipment.
Additional charges may apply if deliveries fail due to incorrect addresses, refused deliveries, or repeated delivery attempts.
9. Inspection Upon Delivery
We recommend inspecting all shipments immediately upon arrival.
If you notice:
Damaged packaging
Missing items
Incorrect products
Visible transport damage
please notify both the delivery carrier and Blue Ocean Ventures LLC as soon as possible.
Any shipping-related claims should be reported within 7 business days of receiving the order to allow us to investigate and assist promptly.
10. Delays
While we strive to meet all estimated delivery schedules, delays may occasionally occur due to circumstances beyond our reasonable control, including:
Severe weather conditions
Transportation disruptions
Customs or regulatory inspections
Port or freight congestion
Labor disputes
Force majeure events
Blue Ocean Ventures LLC is not liable for delays caused by third-party logistics providers or other external factors.
11. Partial Shipments
In certain situations, large or multi-item orders may be shipped in separate consignments to improve delivery efficiency or product availability.
Where practical, customers will be informed if an order will arrive in multiple shipments.
12. Risk of Loss
Responsibility for goods transfers to the buyer in accordance with the applicable Incoterms® or the shipping terms agreed upon in the sales contract or purchase order.
Customers should carefully review the agreed delivery terms before shipment.
13. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information.
Blue Ocean Ventures LLC is not responsible for delays, additional shipping costs, or failed deliveries resulting from incorrect or incomplete delivery information supplied by the customer.
14. Sustainability Commitment
As part of our commitment to responsible business practices, we continuously seek environmentally conscious shipping solutions by:
Optimizing shipment planning to reduce unnecessary transportation.
Working with trusted logistics partners that support sustainable operations.
Using appropriate packaging materials to minimize waste while protecting products during transit.
Our goal is to deliver products efficiently while reducing environmental impact wherever reasonably possible.
15. Questions About Shipping
If you have any questions regarding shipping, delivery schedules, freight options, or wholesale logistics, please contact our team.
MB “Blue Ocean Ventures LLC”
Website: https://www.blueoceanlt.com
Email: sales@blueoceanlt.com
Business Address: Girulių g. 5, Vilnius, 12124 Vilniaus m. sav., Lithuania
Bangladesh Office: House # 15, (Lift-8),Road # 12 Sector # 7, Uttara Model Town Dhaka-1230, Bangladesh
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Lithuania Time)